Privacy Policy

Last updated: August 2026

AI4REDU ("we," "us," "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services (collectively, the "Platform"). By using the Platform, you agree to the practices described in this policy.

1.Information We Collect

We collect information you provide directly to us, as well as data generated through your use of the Platform.

1.1 Information You Provide

• Account registration details: name, email address, institution (optional), role, and password.
• Profile information: profile picture, bio, and any additional details you choose to add.
• Enrolment and learning data: courses enrolled, progress, quiz scores, and assignment submissions.
• Payment information: billing address and payment method details (processed securely by our payment provider and not stored on our servers).
• Communication data: messages sent through contact forms, support requests, and newsletter sign-ups.

1.2 Information Collected Automatically

• Usage data: pages visited, time spent, clicks, and interactions with course content.
• Device information: IP address, browser type, operating system, and device identifiers.
• Cookies and similar tracking technologies (see Section 6).

2.How We Use Your Information

We use your information to:

• Create and manage your account.
• Provide access to courses, resources, and other Platform features.
• Process payments and send order confirmations and receipts.
• Send administrative communications, including course enrollment confirmations, progress reminders, and policy updates.
• Send marketing communications and newsletters (with your consent, which you may withdraw at any time).
• Monitor and analyse usage trends to improve the Platform and develop new features.
• Protect the security and integrity of the Platform and prevent fraud or abuse.
• Comply with legal obligations and respond to lawful requests.

3.Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity: to provide the services you have requested (account creation, course access).
• Consent: for marketing emails and non-essential cookies, where we request and obtain your explicit consent.
• Legitimate interests: to maintain and improve the Platform, ensure security, and prevent fraud.
• Legal obligation: to comply with applicable laws and regulations.

4.How We Share Your Information

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating the Platform, including:

• Payment processors: to securely process payments for paid courses.
• Email service providers: to send transactional and marketing emails.
• Hosting and infrastructure providers: to host the Platform and store data.
• Analytics providers: to understand how the Platform is used.

These providers are contractually bound to handle your data securely and only on our instructions. We may also disclose information if required by law or to protect our rights, safety, or property.

5.Data Retention

We retain your personal data for as long as your account remains active or as needed to provide you with the Platform's services. If you close your account, we will delete or anonymise your data within a reasonable timeframe, unless retention is required by law or for legitimate business purposes (such as financial records).

6.Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in during your session (essential cookies).
• Remember your preferences (functional cookies).
• Understand site usage and improve the Platform (analytics cookies).
• Deliver relevant advertisements and measure campaign performance (marketing cookies, with your consent).

You can manage your cookie preferences at any time via our cookie consent banner, accessible by clicking the "Cookie Settings" link in the footer. Most browsers also allow you to control cookies through their settings.

7.Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure server infrastructure, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.

8.International Data Transfers

Your information may be processed and stored on servers located outside your country of residence, where data protection laws may differ. We take appropriate safeguards to ensure that your data receives an adequate level of protection, including the use of standard contractual clauses approved by relevant authorities where required.

9.Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data, subject to legal obligations.
• Restriction: request a restriction on processing under certain circumstances.
• Portability: request a copy of your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or for direct marketing purposes.
• Withdrawal of consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at contact@ai4redu.com. We will respond within one month. We may need to verify your identity before processing your request.

10.Third-Party Links and Tools

Our Platform may contain links to third-party websites, AI tools, or services. AI4REDU is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external services you interact with.

11.Children's Privacy

AI4REDU is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it. If you believe a child has used the Platform without parental consent, please contact us immediately.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Platform's features. We will notify you of material changes by posting a notice on the Platform or by email. Continued use of the Platform after the effective date constitutes acceptance of the updated policy.

13.Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us.